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Heures d'ouverture du service clientèle : Notre équipe d'assistance à la clientèle est disponible pour vous aider aux heures suivantes :

* Du lundi au vendredi : 9h00 - 18h00 (GMT+0)
* Samedi et dimanche : Fermé

Si vous avez des questions ou des préoccupations en dehors de ces heures, n'hésitez pas à nous envoyer un courriel ou à nous laisser un message vocal, et nous vous répondrons dès que possible.

info@takbiir.com

Politique de retour et de remboursement

At Takbiir.com, we strive to provide our customers with a seamless shopping experience. In the event that you are not completely satisfied with your purchase, we offer a straightforward return and refund policy.

Returns:
If you wish to return an item, please contact our customer service team within 14 days of receiving your order. The item must be in its original packaging and in unused condition. Once we receive the returned item, we will process a refund to your original payment method.

Refunds:
Refunds will be issued within 7-10 business days of receiving the returned item. Please note that shipping fees are non-refundable, and the customer is responsible for return shipping costs.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement to be sent to you at no additional cost.

Exchanges:
Unfortunately, we do not offer exchanges at this time. If you wish to exchange an item, we recommend returning the original item for a refund and placing a new order for the desired item.

We hope that this policy provides clarity on our return and refund process. If you have any questions or concerns, please do not hesitate to contact our customer service team.

Thank you for shopping at Takbiir.com.